The Problem Investigation and Diagnosis process helps identify the root cause of the problem. Where appropriate, the problem management process should develop and maintain workarounds that enable the incident management process to help service restoration.

A legal manager provides oversight and advice for a company or business. The qualifications for this career include a law degree as well as experience with business laws and regulations around finance, economics, employment and human resources, mergers and acquisitions, and contract negotiations.

There are five main principles of social justice that are paramount to understanding the concept better. Namely, these are access to resources, equity, participation, diversity, and human rights.